A copy of our most recent inspection report is available from the office and is also available on the internet.

The outcome and official rating found during this inspection was 'Good'. An excerpt from the report is below.

What the home does well:

The staff work hard to ensure that residents' needs are appropriately assessed and that their care is planned to ensure that these needs are met, whilst encouraging and enabling residents to maintain their independence where possible.

The home has a strong commitment to staff training with staff qualification to National Vocational Level 2 in care exceeding the required national minimum standard.

Residents spoken with told the inspector how they were happy living at the home and all said that they felt safe living there. One resident spoken with said that 'all the staff were very caring and helpful' and another added that 'the staff are very kind.'

One health care professional commented that the home has a 'good friendly family atmosphere where all staff are kind and keen to help, nothing being too difficult.'

All interactions observed between the management, staff and residents evidenced that the home has a close and caring staff team. One member of staff commented that 'all the staff are very kind and friendly. Any problems we may have are solved by the owners.'

Our inspector is:

Mrs Helen Dickens
South East Regional Team
The Oast
Hermitage Court
Hermitage Lane
Maidstone
ME16 9NT
enquiries.southeast@csci.gsi.gov.uk
Telephone: 0845 015 0120